Too much agency overhead
Clients often pay for layers of account management, meetings and process that add cost without improving the work.
About ShyftWe built the
We built the
technology team
we wanted to hire.
A more transparent, flexible and commercially sensible alternative to traditional agencies and internal hiring.
Built from experienceA better way for businesses to access technology.
Why we started Shyft
We had seen how technology was being bought, sold and delivered. We knew it could work better.
The core Shyft team has spent many years working across different industries, internal technology teams and agencies.
We saw businesses paying large agency fees without a clear view of how much time was being spent, who was actually doing the work or what their monthly retainer was delivering.
We also saw talented teams slowed down by unnecessary process, repeated handovers, disconnected suppliers and technology decisions made without enough understanding of the wider business.
At the other end of the spectrum, hiring internally meant committing to the cost of several permanent roles just to access the range of skills modern businesses increasingly need.
What we set out to fix
Better technology delivery starts with a better operating model.
Too little visibility
Hours are frequently bundled into vague retainers, making it difficult to understand what was worked on and where the money went.
The wrong people on the work
Projects can be sold by senior teams and delivered by people with far less experience or understanding of the business.
Hiring is not always the answer
Building an internal technology department is expensive, slow and often unrealistic for businesses that need several different capabilities.
The Shyft model
Experienced technical capability, without the agency black box or the cost of building a full department.
Requests, projects and capacity remain visible inside your Shyft Workspace.
Use design, software, AI, automation and technical direction as priorities change.
Fewer handovers, clearer communication and more accountability for delivery.
Gain a wider mix of experience without recruiting, managing and paying for several permanent roles.
One relationshipMultiple technical capabilities.
Real people, useful technology
AI supports the team. It does not replace the team.
We use AI where it makes research, analysis, prototyping, automation or delivery better. Responsibility for the work remains with experienced people.
Projects are still discussed, scoped, designed, built and reviewed by people who understand the commercial context and remain accountable for the outcome.
Strategy and deliveryDesign and UXSoftware engineeringAI and automationData and integrations
20+
Years of technology experience
Years spent building technology and learning how businesses actually use it.
Experience across websites, ecommerce, software platforms, internal systems, AI tools and automation.
PropertyRetailEcommerceProfessional servicesFinanceHospitalityTechnologyConsumer brands
How we work
The principles behind every project and partnership.
Make the work visible.
Every request, project, decision and hour should be documented clearly. Clients should always understand what is being worked on and why.
Use the right people.
Different requirements need different skills. We bring together design, development, AI, automation and technical direction around the work.
Remove unnecessary process.
Structure is useful. Layers of meetings, handovers and administration that slow delivery are not.
Think commercially.
Technology should improve how the business operates, earns, serves customers or grows. It should not exist simply because it can be built.
Start with a project or partnership
Ready to make technology easier?
Tell us what your business needs. We’ll help you work out the clearest route forward without a hard sell or unnecessary process.
Book a call